Certificate of Office Information Systems

This practical course is suitable for students looking for employment in administration / office environment.

Students should on completion of this course have keyboard skills of 30-35 wpm., be familiar with word-processing, spreadsheets, database and Internet & e:mail and other applications and have practical experience in Office Administration skills.

Course Outline:
Keyboarding:

• Speed Development
• Business Letters and Memo Layouts

Microsoft Applications:
Word-processing
File Management
Spreadsheets
Database
Presentation & Graphics
Internet & E-mail

Office Procedures:
Business Documentation
Petty Cash/Bank procedures
Dealing with the public
Customer Service
Filing
Mail Handling
Letter and report writing
Telephone techniques
Interview Skills

Course certified by: ECDL, NICAS, LCCI, MOS (Optional)

Entry Requirement: Open Entry (Subject to a successful interview)

Duration: 4 months (1 Evening or Saturdays)

Fees: €1,000 (exam fees not included, to be advised)

Course Application Form